Full Service

Living Partnership is our Philosophy

As a leading manufacturer of High-Performance Casting Machines and equipment for the Polyurethane Processing Industry, we work closely with our customers to develop solutions that are precisely tailored to their requirements – Competent and Reliable.

We offer an All Inclusive Package – From Consulting and Engineering to the Manufacturing and Installation of your machine.

Spare Parts can be sent out of our well-equipped warehouse within shortest time and our experienced team is available worldwide for On-Site Consulting, Installation and Start-Up as well as for Training and Service.

Wherever you are – We will be happy to support you!

In compliance with the General Quality and Safety Standards in all of our process steps, every machine in our factory is additionally tested with oil before delivery.

In addition we carry out a preliminary acceptance test in our factory together with our customers, which is carried out with oil or, if desired, with the material system to be processed.

If preliminary acceptance in the factory is not possible, it is also possible to carry it out via an online video conference.This ensures that a machine is only released for delivery or handed over to the customer after a Full and Positive Technical Acceptance.

We are also happy to offer Assembly, Commissioning and On-Site Training worldwide by our experienced Service Technicians.

In cooperation with our Local Sales- and Service-Partners, we offer Personal and Competent Advice and fast Service worldwide.

Based on our decades of experience we help you to select the ideal Casting Machine, support you with the design and configuration based on your production requirements and inform you about optional features.

Together we will work out the best suitable layout and look for the best possible solution for you.

Whatever you need – we have it!

A team of experienced technicians takes care of the design and configuration of your Casting Machine. Our own Software Department develops Customer-Specific Solutions for easy and safe operation of the unit.

We also work very closely with our two sister companies, who are casting Polyurethane Elastomer parts for a wide variety of applications for more than 30 years already.

All of our new developments are subjected to an extensive Practical Test and Optimization Process in their production before we finally use them in our machines.

A selection of different Lab-Machines enables us to show you the technology and quality of our systems in our factory here in Austria.

On request, these machines can be adapted and used for customer-specific material tests.

These take place exclusively at our location in Austria and guarantee continuous control and the highest quality.

The preliminary acceptance carried out together with you before delivery enables the last modifications and optimizations and guarantees a safe start of production in your plant.

Due to our global activities, we have excellent knowledge of the packaging and shipping.

Whether Land-, Sea- or Air-Freight – Anything is possible!

In cooperation with our partners, we commission the systems internationally and train your employees on site in operation, maintenance and service.

Competent Service Technicians take care of a smooth and quick start of production as well as the integration into your existing production automation.

When building our machines, we attach great importance to the quality of the selected parts.

That is why we only use components from well-known suppliers, so that reliable and long-term use of our Casting Machines in your production is guaranteed.

Regular cleaning and maintenance of your machine is thereby an important factor to prevent possible malfunctions and production stoppages yourself.

Our service technicians will be happy to advise you on this and of course we also offer you spare parts packages specially tailored to your Casting Machine and your requirements.

Standard parts can be dispatched within a very short time due to our well-equipped warehouse.

Quick and competent support over the phone or via Online Connection round off our range of services.

This allows us to help you to optimize your Process Settings, make Software Updates or Modifications and search for and correct any errors or malfunctions.

A well-equipped warehouse enables your spare parts to be shipped worldwide on the same day even.

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